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Services group reporting and consolidation across offices

A consulting, IT services or agency group with a company in each country needs utilisation, realised rate and revenue per head for the whole group. The accounts hold revenue and staff cost; billable hours and headcount sit in timesheet and HR files. Finconsol consolidates the companies and holds those figures beside the profit and loss.

Services: Executive overview

Quillfern Advisory Group, year to date, Apr 2026 to Sep 2026

Services executive overview for Quillfern Advisory Group, year to date, Apr 2026 to Sep 2026: Utilisation 74.3%, Realised rate USD 124.12 per billable hour, Revenue per head USD 71,681 year to date, Attrition 17.7% a year. Companies compared, utilisation (Apr 2026 to Sep 2026): United States 75.3%, United Kingdom 73.6%, India 73.8%, United Arab Emirates 73.1%.

Utilisation 74.3%
Realised rate USD 124.12 per billable hour
Revenue per head USD 71,681 year to date
Attrition 17.7% a year

Companies compared, utilisation

Apr 2026 to Sep 2026
United States75.3%
United Kingdom73.6%
India73.8%
United Arab Emirates73.1%

The profit and loss says what you earned, not how busy people were

A services group is people. The delivery centre is in one country, the clients are in another, and each office is its own company with its own books. Revenue and staff cost are there at month end.

The questions that decide margin are not: are we billing the people we have, who is on the bench, are we earning the rate we quote, and is attrition eating the profit? Those answers sit in timesheets, HR sheets and the sales pipeline.

  • Staff cost without hours. The accounts show what people cost, and nothing about how much of their time was billed.
  • Headcount in several places. HR, payroll and each office keep their own count, taken on different days.
  • Fees between your own companies. When the delivery centre bills the contracting entity, group revenue and cost both rise until the fee is removed, and revenue per head is overstated.
  • Pipeline and clients elsewhere. Pipeline value and new clients live in a sales tool that never meets the accounts.

How groups do it today, and where it breaks

The usual answer is a monthly people-and-profit workbook, assembled from each office by email.

Utilisation, headcount, attrition and collections today and in Finconsol
QuestionHow it is answered todayWhere it breaksIn Finconsol
UtilisationBillable and available hours pasted from timesheetsOffices count available hours differently, and nobody notices a late sheetBillable and available hours per company and month; Data Health shows who has sent
Revenue per headGroup revenue divided by an HR headcountIntercompany fees are still in revenue; the headcount basis changes by monthRevenue after eliminations, divided by a headcount line you choose
AttritionLeavers counted in an HR fileCannot be set beside margin by officeJoiners and leavers as statistic lines, shown next to the profit and loss
CollectionsA receivables report per companyNo group viewCollections as a KPI on the group dashboards

How Finconsol handles a services group

  1. Bring in every office's books

    Zoho Books organizations connect directly and refresh every night. Companies on Xero, QuickBooks or any other system upload a trial balance each month.

  2. Consolidate

    Accounts are mapped once to one group chart, each company is translated into the group currency, and fees and balances between your companies are eliminated.

  3. Add the people figures

    Hours, headcount, joiners and leavers go in as statistic lines: a grid, a file upload, or sent automatically from your timesheet or HR system.

  4. Switch on the services pack

    The statistic lines, dashboards and report layouts below are created for you.

  5. Read it by office and for the group

    Open any group figure down to the company and the account behind it.

Services: Executive overview, a four-company group, April to September 2026

What the services pack adds

The pack is a starting point. You can change any line, dashboard or layout, add your own, or remove all of it.

Services pack statistic lines
Statistic lines (11)Lines
TimeBillable hours, available hours
PeopleHeadcount, billable headcount, joiners, leavers, people on the bench
Work and clientsActive projects, active clients, new clients
PipelinePipeline value
Services pack dashboards
Dashboards (7)For the question
Executive overviewWhere is the group this month?
Utilisation and capacityHow much of our available time was billed?
Revenue and pricingWhat are we earning, and at what rate?
ProfitabilityWhich company makes the margin?
People and attritionJoiners, leavers and the bench
Cash and collectionsAre clients paying?
Clients and pipelineActive clients, new clients, pipeline value

KPIs

Utilisation, realised rate, revenue and cost per head, attrition, collections and clients.

Two draft report layouts

  • P&L with staff cost %: the profit and loss with staff cost shown as a share of revenue.
  • P&L with utilisation and realised rate: the profit and loss with those two figures beneath it.
Services pack, Industry packs screen

What you get

  • Group statements: balance sheet, profit and loss and cash flow for any month, quarter or year, with comparisons, tied to a consolidation worksheet that has a column per company.
  • People KPIs beside the financials: utilisation, realised rate, revenue and cost per head, for each office and for the group.
  • Budget against actual for each company and for the group.
  • Board packs with the group's KPIs, refreshed with the month and locked.

Good to know

  • Finconsol does not read from your timesheet or HR system. The figures arrive by grid, upload or the key your system uses to send them.
  • While a month is in progress, each new figure replaces the previous one for that month. The figure freezes when the month is closed.
  • Statistics sit beside the accounts. They are not journal entries and do not change any balance.
  • The group reports in one currency. Xero and QuickBooks companies join by trial balance upload today, with direct connections coming soon.

Questions

How do I calculate utilisation for a services group with several companies?
Billable hours and available hours are kept as statistic lines for each company and month, and utilisation is worked out from them in the services pack. Because they sit in Finconsol next to the accounts, you see utilisation for each office and for the group in the same report as the profit and loss.
Which headcount should I use for revenue per employee?
It depends on the question. Headcount suits revenue per employee for the group; billable headcount suits the delivery teams. The services pack keeps both as separate statistic lines, along with joiners, leavers and people on the bench, so you can show either.
Where do billable hours and headcount come from?
From your timesheet and HR records. Type them into a grid (months down, companies across), upload a file, or have your own system send them automatically through a key issued for your group. Past months can be loaded once.
How are fees charged between our own companies handled?
Fees that one company charges another, such as a delivery centre billing the contracting entity, are compared pair by pair every month and eliminated as an entry kept in Finconsol, so group revenue and staff cost are not inflated.
What does the services pack contain?
Eleven statistic lines, seven dashboards (executive overview, utilisation and capacity, revenue and pricing, profitability, people and attrition, cash and collections, clients and pipeline) and two draft report layouts: P&L with staff cost %, and P&L with utilisation and realised rate.
Can we change the pack to suit how we measure?
Yes. The pack is a starting point. Rename lines, add your own statistics, edit the dashboards or remove anything you do not use. Your own report layouts can mix financial lines and statistic rows.

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